Welcome to Yliza Shop. We are committed to providing our customers with reliable, timely, and secure shipping and delivery services. This Shipping and Delivery Policy outlines important information regarding how we process, ship, and deliver your orders. Please read this carefully before making a purchase.

1. Order Processing Time

Once your order is successfully placed and payment is confirmed, our team begins processing it immediately. Typically, orders for products such as the Turrella 41.3 in. Grey Rectangle Wood Console Table (BYBLIGHT), Burkhaus 52 in. Marble Console Table (Signature DESIGN BY ASHLEY), and Eric 24 in. Side Table (Tribesigns) are processed within 1-3 business days. Please note that processing times may vary during peak seasons, promotional periods, or due to stock availability.

2. Shipping Methods and Carriers

Yliza Shop partners with trusted shipping carriers to ensure your products arrive safely and promptly. We use various carriers depending on your location and the size of your order. Common carriers include national courier services and freight providers for larger furniture items.

3. Delivery Timeframe

• Local Deliveries (Phoenix, AZ area): Orders within Phoenix and surrounding areas are typically delivered within 3-7 business days after processing.
• Regional and National Shipping: For customers outside the Phoenix area, delivery times generally range from 5-14 business days, depending on distance, carrier schedules, and product size.
• Large and Heavy Items: Furniture pieces such as console tables and end tables may require special handling and longer delivery windows. We will notify you of estimated delivery dates at the time of shipment.

4. Shipping Costs

Shipping costs vary based on the size, weight, destination, and delivery method of your order. For detailed shipping rates, please refer to our checkout page during purchase. We strive to offer competitive shipping rates and may provide free shipping promotions on select products or orders over certain amounts.

5. Delivery Destinations

We currently ship within the United States, including Phoenix, AZ, and surrounding regions. If you are located outside our standard shipping zones, please contact us at support@ylizashop.site or call +1 602 693 3745 to inquire about possible shipping options.

6. Delivery Instructions and Signatures

During checkout, you can specify delivery instructions or preferred delivery times where available. For large furniture items, a signature may be required upon delivery to confirm receipt and prevent theft or loss.

7. Handling and Delivery of Large Items

Items such as the Turrella 41.3 in. Grey Rectangle Wood Console Table, Burkhaus Marble Console Table, and Eric Side Table are considered large or heavy. Our delivery team will coordinate with you to arrange suitable delivery times and ensure proper handling. Please ensure that access routes (doorways, elevators, staircases) are clear and accessible.

8. Receiving Your Order

Please inspect your order carefully upon delivery. Check for any damage or missing items. If there are issues, notify the delivery personnel immediately and contact us at support@ylizashop.site or +1 602 693 3745. We will assist you in resolving any concerns promptly.

9. Shipping Restrictions

We do not ship to PO boxes, APO/FPO addresses, or international locations outside of the United States unless specifically arranged. For special requests or international shipping inquiries, please contact us directly.

10. Delays and Exceptions

While we strive to meet estimated delivery times, unforeseen circumstances such as weather delays, carrier disruptions, or supply chain issues may affect your delivery schedule. We will keep you informed of any delays and work diligently to resolve them.

11. Order Cancellation and Changes

If you need to modify or cancel your order before it is shipped, contact us immediately at support@ylizashop.site or call +1 602 693 3745. Once the order is processed and shipped, cancellations or changes may not be possible.

12. Contact for Shipping and Delivery Inquiries

For any questions or assistance regarding your shipment or delivery, please contact us:

• Phone: +1 602 693 3745
• Email: support@ylizashop.site
• Address: 9129 W Alvarado St, Phoenix, AZ 85037

13. Our Commitment

At Yliza Shop, customer satisfaction is our priority. We are dedicated to ensuring your furniture and home décor items arrive safely and on time. If you experience any issues with your shipment or delivery, do not hesitate to reach out to us. We will work with our trusted carriers to provide solutions and ensure your shopping experience remains positive.

Thank you for choosing Yliza Shop for your furniture needs. We appreciate your trust and look forward to serving you!